Choose 1 of our categories below and find your answer to our most frequently asked questions.
This depends on the residence of your choice. This goes from 1 day to 1 month.
The deposit is a guarantee to cover non paid renting invoices, damage or extra use of energy.
In case you have made a reservation on our website or by mail, you can always consult our client portal or contact us by mail on sales@be-housing.be. When you have made a reservation on booking.com or another booking site, you can modify your reservation on booking.com in the client portal. Consult the cancelation policy for your reservation; this depends on whether you have booked a refundable or non-refundable room.
Dependent on the chosen rate there will be cancellation costs charged. We offer two rates: refundable and non-refundable. When chosen for refundable rate you can cancel or modify your reservation 24h before arrival. For cancellation or modifications of non-refundable reservations the entire price of the reservation will be charged.
If you make an appointment with our complex manager, at least 1 day before leaving, you will receive the refund at the time of departure.
As we have a large demand and only a limited capacity, it is not possible to take a reservation in option. We advise to make a reservation as soon as possible.
Making a reservation is possible by e-mail or of course directly on our website. It is not possible to make a reservation by telephone.
Every contract can be, depending on the availability, extended. We advise to request these extensions as soon as possible. With every extension, the price will be calculated again and the current prices will be valid.
Be-Housing offers a wide variety of accommodations. From single flats to apartment with two bedrooms with a capacity of 5 persons. It is possible, when the type of studio allows this, to request an extra bed.
We offer a hotelservice. This means that we provide bed linen and towels for bathroom and kitchen. This is not a obligated service. If you wish to cancel this from the contract, you should bring your own bed linen. With contracts for a shorter period than 1 month (day or week), the hotelservice is always included.
It is possible to bring pets. However, the manager of the complex should always be informed beforehand.
It is certainly possible to visit the flat before making the reservation. You may make an appointment with our complex manager.
As we are not a standard hotel, our residences do not offer a restaurant. All our flats are provided with a kitchenette where you may cook your own meals. If you wish, you may order several packages/baskets that can be delivered to your flat. We offer for example the breakfast package, the starters packege, the basket with several beers, ...
All our residences provide an elevator, except for the Budget Flats Leuven and Condo Gardens Leuven.
All flats, including the public and privat areas are non-smoking.
No. In general, all our flats are equipped with single beds. Only a couple of flats provide a double bed. You may inform us during your reservation about which type of bed you wish to stay in. If possible, this will be provided. However, we can not guarantee this.
You may check in during the week between 16h00 and 20h00. If you wish to arrive at another time or during the weekend, you may contact our complex manager to check when your flat will be available.
When you wish to arrive at another time or during the weekend, you may contact our complex manager. He will give you more information about the check in.
You will have to leave the apartment before 10h00. A late check out is, depending on the availibility, possible at an extra charge. To have more information about the late check out, please, contact the complex manager.
When you didn’t check out before noon without informing the complex manager, an extra night will be charged.
This depends on your contract. If you have a contract with ‘weekly cleaning’ provided, you will not have to clean the flat yourself. When you have booked a flat per month without cleaning service, than you will have to clean the flat yourself when leaving.
| Email address | info@be-housing.be |
| Address | |
| Ezeldijk 14 | |
| 3290 DIEST | |
| BELGIUM | |
| Office hours | mon - fri 09h00 - 17h00 |
| Email address | kamila@be-housing.be |
| Office hours | mon - fri 09h00 - 17h00 |
| Phone number | +32 (0)13 29 62 15 |
| Email address | sales@be-housing.be |
| Office hours | mon - fri 9h00 - 18h00 |