Info

COVID-19

Golden rules

  1. Get vaccinated

  2. Restrict contacts

  3. Wear a face mask

  4. Ventilate indoor areas

  5. use self-tests

  6. Keppy your distance

  7. Follow the rules on working from home

  8. Follow qurantaine and isolation rules

Tourism

The coronavirus barometer is a tool for proactive policy preparation and communication. Its aim is to provide more predictability to the sectors involved, structure the decisions of the Consultative Committee and make them more transparent. The Consultative Committee will validate the transition from one code to another and decide on the applicable measures.

The coronavirus barometer has three phases that reflect the level of pressure on healthcare:

  • Code yellow: the epidemiological situation and pressure on hospitals are under control;

  • Code orange: increasing pressure on healthcare system, intervention needed to reverse this trend;

  • Code red: high risk of overburdening the healthcare system.

The barometer focuses on public events, hospitality and leisure activities. To determine the measures, a distinction will always be made between indoor and outdoor activities on the one hand, and non-dynamic/dynamic activities on the other. Other sectors can be added afterwards if necessary. Education and social contacts will not be included.

Currently the barometer is Yellow.

  • Face mask is mandatory in health care and public transport.

  • There is no need to fill in the PLF form in Europe.

  • No need to show Covid Safe Ticket.

32

BE-HOUSING takes the following measures to ensure that your stay runs smoothly and safe:

  • You can check-in (social distance proof) after completing the online check-in.

    • Our reception is currently only open from 4 pm to 6 pm to limit physical contact. Our residence managers will remain available for you by telephone.

    • Before arrival, an express check-in mail will be send to you, containing the access codes to the building and the keybox. In the keybox you will find an envelope with your name.

  • It's necessary to complete all payments online on our website. We have several payment methods like credit card, maestro or iDeal. We do not accept cash.

  • Disinfection gel is provided in our offices.

  • Breakfast is possible for the following residences:

    • Mechelen: Breakfast package in the room

    • Bruges & Blankenberge: Breakfast buffet

    • Brussels South: Breakfast in the room

    • Brussels expo en Leuven: No breakfast possible yet

Cancellation or modification of your reservation

All requests to modify or cancel a reservation must be sent to the central email address sales@be-housing.be.

Cancellation policy may apply to changes or cancellations.

What are the cancellation conditions?

If you have chosen a booking at a refundable rate, the cancellation or modification is free of charge up to 1 day before arrival.

If you have chosen a non-refundable booking, your reservation cannot be changed or cancelled.

If you want to be sure that you can modify or cancel your reservation at any time up to 1 day before arrival, choose a refundable rate.

Try to book your stay in time to secure your reservation. 

Some rules regarding the cleaning and repairs in your room:

  • Please leave the room when your flat is being cleaned.

  • Our technical team is not permanently present in the residences. For urgent technical defects, you can always contact the residence manager who will look for a solution. The residence manager’s telephone number is always posted in the lobby next to the reception. For less urgent matters, you can contact sales.

Be-Housing advantages

  • Most accommodations are equipped with their own kitchen/kitchenette, which makes social distancing a little easier.

  • In our courtyard you can enjoy the fresh outside air.

  • All our residences are under the permanent supervision of a residence manager. He or she is available day and night for any emergency.

  • You can quickly and easily make changes to your booking through our online portal.